Quick Update

Hello everyone,

I will be out of town from March 2nd to March 16th. Bookings can still be made via my website. Please check out the link provided below.

https://www.charlottescatshack.com/reservations

While I’m a away I will still be available via email to address any questions or concerns you may have. During this period, my partner will be looking after our kitty guests. My partners contact information will be provided once your booking is confirmed. Please note that drop-offs and pickups must be scheduled by appointment during this period and will available between 5pm to 7:30pm, Mondays to Fridays and from 10am to 7pm on Saturdays. My regular schedule will resume March 17th.

Thank you and please let me know if you have any questions.

Best,

Charlotte Penner

Closed for Winter Break (January 12th - February 1st)

Hello Everyone,

I will be closed starting January 12th - February 1st. All boarding requests and questions will need to be by email only during this time period. Please allow 2 business days for a response. Charlotte’s Cat Shack Cat Boarding will be resume regular hours on February 1st.

To facilitate the boarding process I have consolidated my three boarding forms onto one page. Please copy and paste link into your browser bar.

https://www.charlottescatshack.com/reservations

Thank you!

Best,

Charlotte Penner

Cat Shack Update

Hello Again,

I’ll be heading out of town on August 30th and returning on September 16th. During this 18 day period my husband, Keith, will be in charge of Charlotte’s Cat Shack Cat Boarding. Monday - Friday drop off and pick up appointments will be from 5pm - 7pm. Saturdays we’ll be open 10am - 1pm and 4pm - 7pm and Sunday by appointment only.

Booking requests and questions will still be accepted and answered in a timely fashion. You can contact me via email at charlottescatshack@gmail.com or via my websites contact page during this period. Please allow a business day for a response. Charlotte’s Cat Shack Cat Boarding will be back to its regular schedule starting September 17th.

Keith’s contact information will be provided to confirmed bookings only.

Thank you for your patience and have a great summer everyone!

Best,

Charlotte Penner

Update

Hello Everyone,

I am back from my trip and resuming my regular schedule. I have a few updates.

Now that I am fully vaccinated I will be resuming tours of my facility by appointment only. Masks covering both your mouth and nose will be required to enter my facility. To achieve social distancing I will only be allowing a maximum of two people to enter my facility. I will be allowing customers in and resuming tours starting on June 10th.

Method of payment will mostly be returning to normal. I will accept cash, credit and checks as payment. Deposits will continue to be in invoice form and are refundable up to a week before your cats drop off date. Payment for the remaining boarding fee will be accepted the day of your cats drop off. Paying ahead of time is still an option if that is your preference.

Cat Taxi will also be resuming on June 10th for both pick up and drop off. If you have never used this service when booking with me please keep in mind that I will need to flea check your cat upon picking them up. This means I will need to enter your home. I will be wearing my mask the entire time.

If you have any questions please let know via email or you can call and/or text me during business hours. Business hours are Monday - Saturday are 10am - 1pm and 4pm - 7pm. Sundays are open by appointment only.

I hope everyone had a great Memorial Day weekend!

Best,

Charlotte Penner

Cat Lady Vacation May 2021

Hello Everyone,

I will be closed for a mini break starting May 27th - June 1st. During this time my employee will be taking over for me while I’m gone. Any drop offs happening on May 26th will need to be scheduled between 10am and 1pm only. No drop offs between May 27th and June 1st. Pick ups will be by appointment only.

Charlotte’s Cat Shack Cat Boarding will be resume regular hours on June 2nd.

All emails, boarding requests and calls will be answered in a timely fashion. To facilitate the boarding process I have consolidated my three boarding forms onto one page. Please follow the link provided and follow steps 1 - 3.

http://www.charlottescatshack.com/cat-boarding-forms

Thank you!

Best,

Charlotte Penner

Temporarily Closed on May 7th

Hello Everyone,

I will be closed Friday, May 7th. Charlotte’s Cat Shack Cat boarding will be temporarily closed Friday, May 7th and open again 10am the morning of Saturday, May 8th.

All emails, boarding requests and calls will be answered in a timely fashion. To facilitate the boarding process I have consolidated my three boarding forms onto one page. Please follow the link provided and follow steps 1 - 3.

http://www.charlottescatshack.com/cat-boarding-forms

However you choose to contact me please allow up to one business day for a response.

Thank you!

Best,

Charlotte Penner

Website Update

Hello Everyone,

For my new and repeat clients, I have created a new page on my website called Cat Boarding Forms. In this page you will find the Booking Form, my new Check In Questionnaire Form and Boarding Contract. If you are a new customer please follow steps 1 - 3 to begin cat boarding procedures. Booking by phone or email is still optional this is just to facilitate the cat boarding process.

Please allow for one business day for a response.

Thank you!

Best,

Charlotte Penner

Cat Shack Updates

Hello Everybody! Hope you all are doing well. Just a couple of updates. I will be out of town for a couple of weeks. Starting Friday May 18, I will only be able to be contacted via email or my Facebook business page. I will be available by phone starting Saturday, June 2nd. Booking requests and questions will still be accepted and answered in a timely fashion during this time.

Thank you

Charlotte's Cat Shack Cat Shack Winter Break (January 11 - 25, 2018)

Hello everyone! A very quick update for you all. I've blocked off a couple of weeks in January 2018 which means Charlotte's Cat Shack Cat Boarding will be closed January 11th - 25th. I will not be accepting cats for this two week period. Booking requests and questions will still be accepted and answered in a timely fashion during this time. Thank you.

Charlotte'sCatShackCatBoarding_Logo (winter 2018).png

New way to contact Charlotte's Cat Shack Cat Boarding

Good day everyone! I have just updated my Google business account to include the ability to receive text messages. If you have any questions regarding Charlotte's Cat Shack Cat Boarding you now have the option to text me from my Google business page. If you don't hear from me right away please allow one business day for me to get back to you. Thanks!

Best,

Charlotte Penner